Operations Supervisor

GWLRA is a leader in both the commercial and multi-residential real estate industries. Driven by our values of Integrity, Ambition, Creativity, and Empathy, our vision is to be a sustainable company known for exceptional real estate management, trusted advice, and outstanding service by consistently fulfilling our mission to deliver strong, long-term results for our clients.

Ensure the efficient, effective, and productive management of the physical plant facilities and operating staff at the Canada Life Campus and 180 Queen St. W.

RESPONSIBILITIES

Capital Project Work
Oversee tenant improvement work and obtain proposals and pricing for work
Review all work permits daily to ensure awareness of all contractor work occurring in the building.
Review and monitor building functions and provide direction to staff and trades
Collaborate with Senior Property Manager and/or Operations Manager in completing capital projects on time and on budget
Be an active participant in possible redevelopment projects as needed
People Leadership
Supervise and manage building staff (scheduling, performance management, etc)
Ensure daily inspections of mechanical and electrical service areas
Supervise maintenance management system operations
Implement and supervise procedures for the maintenance, operation, and repairs of buildings and equipment
Budgeting + Reporting
Prepare departmental budgets
Partner with management to prepare annual operating budgets for a variety of properties
Prepare monthly variance, property, and activity reports
Track Key Performance Indicators of Tenant Request workorders ensuring timely response and thorough and efficient completion
Health + Safety
Maintain site specific WHMIS and health and safety programs
Daily review of all completed service requests to ensure SLAs consistently met + delivered
Collaborate with management to ensure property is compliant with RiskCheck programs
Advise and update team with policy and procedure updates
Other Duties
Other duties as assigned
Available on call and afterhours
QUALIFICATIONS
5+ years of commercial building operations experience
Post-secondary education in Engineering, Building Sciences and/or Trades training
Excellent interpersonal and relationship building skills able to interact confidently with various internal and external stakeholders
BES 1 & 2 certifications or 5th class power engineering license
Strong leadership and communication skills
Experience completing reports and budgets focused on decreasing repair costs and increasing energy management initiatives
Strong computer skills including Microsoft Word, Excel, Teams and Outlook
Valid class G driver’s license
WHAT WE OFFER
3 weeks of vacation per year
3 paid personal days per year
Half-day every Friday before a long weekend
Eligible to participate in our annual performance based bonus program
A comprehensive health benefits plan that supports you and your family
Up to $2,000 annual education allowance
Up to $5,000 annual mental health coverage
A friendly, welcoming, and supportive culture
Many social and team events!
Our Business
Learn more about our commercial and residential businesses, our values, and careers at GWLRA.

Our Commitment to Diversity
GWL Realty Advisors is an equal opportunity employer. It prohibits discrimination based on age, color, disability, national origin, race, religion, gender, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. We are committed to creating and maintaining an inclusive and accessible workplace. If you are contacted for an interview and require accommodation during the interviewing process, please let us know.