Maintenance Team Lead

Who We Are

BGIS is a leading provider of customized facility management and real estate services. With our combined team of over 6, 500 globally, we relentlessly focus on enabling innovation through the services we deliver, while actively looking for new opportunities that will enable innovation for our clients’ businesses. Globally, we manage over 320 million square feet of client portfolios across 30,000+ locations in North America, Europe, Middle East, Australia and Asia.

Further information is available at www.bgis.com

SUMMARY

The Maintenance Team Leader is responsible for overseeing a team of Technicians in the delivery of preventative and corrective maintenance, routine and on-demand services for assigned facilities. The Maintenance Team Leader is responsible for overseeing the execution of activities performed by Technicians to ensure that work is performed in accordance to established processes and practices and is in compliant with all internal and external requirements including but not limited to environmental, health and safety, fire protection. In addition to people leadership responsibilities, the Maintenance Team Leader also performs and delivers preventative and corrective maintenance as well as routine and on-demand services.

KEY DUTIES & RESPONSIBILITIES

People Leadership

Leads a team of individual contributors
Assigns, prioritizes and monitors work progress
Monitors execution of activities and performance to ensure timely completion and adherence to all requirements including but not limited to operating procedures and practices, quality, performance and contract response requirements
Guides, coaches and trains direct reports
Provides input for performance review
Leads the delivery of as well as performs the following:

Oversees and monitors the activities and performance of Technicians within assigned facility. Ensures that activities are performed in accordance to established processes as well as internal and external requirements including but not limited to environmental, health and safety, fire protection
Oversees the proper application and execution of processes and practices to ensure achievement of and adherence to all requirements
Oversees and performs regular facility, facility mechanical and electrical equipment and systems monitoring and inspection, preventative and corrective maintenance to ensure facility uptime objectives are met, uninterrupted client operation and asset integrity of assigned facility are maintained. Provides observations about facility, facility mechanical and electrical equipment and systems conditions and deficiencies and provides recommendations for enhancement and repair
Oversees and monitors assigned facility by conducting facility walkthroughs, mechanical and electrical equipment and system monitoring and inspection
Oversees and maintains, troubleshoots and repairs mechanical and electrical building systems and equipment
Oversees and responds to routine and on-demand service requests and performs preventative and corrective maintenance on facility mechanical and electrical equipment and systems
Oversees the maintenance of as well as maintains work order records within service management maintenance database. Initiates documents to obtain formal approval of work required
Coordinates and assists in the implementation of preventative maintenance program. Ensures that deficiencies are identified, recorded and escalated, and that related documentations are maintained
Coordinates and participates in facility-related projects
Oversees and maintains all assigned tools and arranges for repair and replacement where required. Submits all expenditures on a timely basis
Provides, participates and supports training, safety meetings, operational meetings, tool box talks, etc.
Must be able and willing to work shifts, be available for on-call/standby and emergency call-outs as they arise
Assists in enhancing tenant and customer satisfaction and maintaining positive relations through manner in which work is performed and services delivered
Other duties as assigned
Work Requirements

Must be able to work shifts, be on-call and be available to respond to emergencies
Must be willing to wear personal protective equipment
Must meet enhanced security clearance requirements
KNOWLEDGE AND SKILLS

Facility operations and maintenance work experience
Previous people leadership experience, preferred
High school diploma plus trades training and certification
Ability to lead a team of individuals
Highly-advanced ability to adhere to processes and practices relating to facility operations and maintenance
Highly-advanced ability to maintain and repair building mechanical and electrical equipment and systems
Highly-advanced building mechanical and electrical equipment and system troubleshooting and resolution skills
Current knowledge of fire, life, safety and building codes and standards and ability to research and apply related codes and standards
Possesses a high level of environmental, health and safety mindset. Ability to perform work in a safe manner
Strong client-service orientation along with a high sense of urgency
Effective communication skills for the purpose of data relay, exchange, feedback, and clarification
Licenses and/or Professional Accreditation – One or more of the following:

Journeyman level Refrigeration license
Journeyman level Electrical license
Journeyman level Plumbing license
Power Engineering 3rd Class or 4th Class
Building Operator Certification
Gasfitter I or II
Systems Maintenance Administration Certification considered an asset
At BGIS we believe that diversity and inclusion is a key business driver, such that we never lose sight of its importance as it is woven into the fabric of our organization. We are committed to maintaining a barrier-free recruitment process by providing equal employment opportunities through recruiting and retention of individuals of all backgrounds. We recognize that promoting diversity is an essential component of our continuing pursuit for organizational success!

BGIS is an equal opportunity employer and we welcome you to apply for a position with us! If you require accommodation during the recruitment process, please contact us at askHR. Upon request for accommodation, we will consult with the applicant in question and provide, or arrange for the provision of, a suitable accommodation in a manner that takes into account the applicant’s accessibility needs due to disability.