Maintenance Manager

Job No: LCC1235

Location: Saskatoon

Employment Status: Permanent, Full Time

Closing Date: 29 Oct 2024 CST
WHO WE ARE

Since 1955, LutherCare Communities has been a leader in providing programs, services, and housing to residents across Saskatchewan with the highest quality of care and support.

Our Team Members provide caring services to residents and clients throughout Saskatchewan in our Seniors Independent Living Communities, Intermediate Care Homes, Long-Term Care, Group Homes for individuals with intellectual and physical disabilities, and programs like the Seniors Day Program and the Luther Seniors Centre.

LutherCare Communities is proud to offer a wide range of services to meet the needs of all entrusted to our care. These services are fully accredited to meet our commitment to excellence.

VISION

A Safe and Caring Continuum of Living™ for all.

MISSION

Our mission is to provide excellence in care, shelter, and support in a nurturing Christian environment for all entrusted to our care.

VALUES

Compassionate Care, Excellence in Serving, Inclusion & Belonging, Integrity.

PRIMARY FOCUS

The Maintenance Manager (the Manager) is a leader in LutherCare Communities (LCC), partnering with other LCC leaders to achieve organizational priorities and goals. Reporting to the Director of Buildings & Facilities (the Director), the Manager supports the corporate strategic plan by contributing to the development of, and executing divisional plans, including cascading, monitoring, reporting, and course correction. The Maintenance Manager demonstrates leadership to enable an innovative and positive working climate in a resident-first culture. The Maintenance Manager works within the division and cross-functionally to support operations in the organization. The Maintenance Manager works closely with funding agencies and other external partners.

POSITION RELATED ACCOUNTABILITIES

1. Strategic Alignment:

Support the Director of Buildings & Facilities with divisional functions and challenges
Contribute to developing the strategic direction for the division by influencing and advising on current and emerging issues and trends
Provide leadership, direction, and implementation, including development, execution, monitoring and reporting, of operational plans that align to the strategic plan and LCC’s priorities and directives
Develop and demonstrate leadership capabilities and commitment to the culture of resident-first and continuous learning
Strategic asset management
2. Stakeholder Relationship Management:

Build and maintain effective internal relationships, partnerships and alliances that support strong engagement and cross-functional management throughout the organization
Build, foster, and maintain effective external relationships and partnerships
Foster communication and a healthy relationship with residents, visitors, and families
3. Leadership:

Contribute to the development, and evaluation of policies, procedures and prioritization tools to support excellence for the purpose of advancing resident care and service delivery
Collaborate with Director of Buildings & Facilities for implementing policies, procedures and prioritization tools while ensuring continued adherence
Develop and lead a skilled and engaged team through effective communication and teamwork
Support, coordinate, and deliver buildings, facilities, capital, real estate, and space planning activities in collaboration with maintenance
Plan, organize, implement, monitor, evaluate and report of position responsibilities, including course correction as necessary
Lead collaboratively in non-union and union environments, including respecting and working within the terms and conditions of collective agreements
Support the management and fiscal stewardship of the department budget, including reporting on variances, requesting budget changes, submitting transfers, approving transactions and requesting payments
Support and encourage the process of meeting required standards for licensing and accreditation
Comply with legal and regulatory guidelines
4. Position Functions:

Maintain building records, equipment inventory and logbooks through supervising, monitoring, and utilizing department personnel
Contribute to addressing minor site maintenance, and operating building maintenance & maintenance software programs for facilities within assigned area to support service delivery to residents, Team Members, and visitors in collaboration with maintenance
Work with Director of Buildings & Facilities, Site Managers and Maintenance Team to address building related concerns
Collaborate with Director of Buildings & Facilities on long term strategic plans
Collaborate with Director of Buildings & Facilities in managing assets through complete life-cycle from planning, acquisition, demand and preventative maintenance, disposal, replacement
Collaborate with Director of Buildings & Facilities in conducting risk assessments for all major building systems and develop associated emergency response and recovery plans
Collaborate with Director of Buildings & Facilities in the development of, and maintain an approved contractor’s panel for the centralized delivery of all categories of capital and major maintenance and repairs
Operating knowledge of boilers, refrigeration and other building system
Support and adhere to regulations which govern and ensure the safe storage of flammable materials, pressurized cylinders, boiler treatment products, kitchen chemicals and pesticides
Collaborate with Director of Buildings & Facilities in managing building upgrades, including building system improvements, from concept stage to completion, including business case development, tendering, award, construction administration and project closeout
Planning and coordinating installations, upgrades and refurbishments
Coordinate to carry out minor maintenance work
Conduct workload analysis in conjunction with Director of Buildings & Facilities. Review options of painters, electricians and plumbers for LCC.
Assist in coordinating the Emergency Preparedness Plans (EPP)
Attend fire and other drills.
Provide educational support for the EPP for all sites.
Contribute to, the environmental strategy for the division
Collect, analyze and trend metrics for LCC’s Value Stream Map and the Director
Supervise contractors and negotiate contracts as needed
Review quality monitoring metrics for the use in efficiency and effectiveness of process improvement
Create standard operating procedures for facilities and provide training.
Provide coverage for maintenance shifts as necessary
5. Reporting:

Prepare reports to the Director using qualitative and quantitative data
Apprise the Director of portfolio and province-wide operations, developments, and initiatives
Prepare and deliver reports to ELT, OLT, and management teams in support of a cross-functional team
Prepare material for presentation to the ELT, internal committees, and external partners including federal and provincial government agencies
Comply with federal and provincial government reporting requirements
QUALIFICATIONS

Education:

Journeyman status in a building related field or minimum Class 5 Power Engineer’s Certificate
Experience:

3+ years in a leadership position
3+ years of experience in managing a medium to large sized facility
Experience at an operational level, and is an effective and motivating leader who has developed and led innovative frameworks, services, and programs
Experience working with asset management plans
Experience in a multi-stakeholder environment with multiple location
Experience providing people services to a non-union and union workplace
Experience working with Federal and Provincial Governments
Experience working with First Nation and Metis communities
Experience in a hybrid organization (for-profit and not-for-profit) would be considered an asset
Experience in a health-care sector would be considered an asset
Experience in a housing sector would be considered an asset
KNOWLEDGE, SKILLS, AND ABILITIES

Is committed to a resident-first culture
Knowledge of legislation and applicable laws
Thorough understanding of health-related services and housing issues, government, government relations and public affairs
Knowledge of facilities maintenance and management
Well versed in Microsoft Office including Ms Word, Ms Excel
Operating knowledge of boilers, refrigeration and other building system
Understanding of building design and planning, architectural design, engineering design, code and zoning compliance, construction costs, and building systems and maintenance needs
Has demonstrated strong critical thinking, financial and analytical skills
Ability to use metrics and analytics to make evidence-based decisions
High capacity to plan, prioritize and oversee numerous concurrent projects effectively
Superior ability to ensure establishment of appropriate standards, policies, and practices
Superior interpersonal, leadership, communication, and conflict resolution skills
An adaptive and proactive leadership style for identifying, analysing and introducing creative responses to service delivery issues and opportunities
Has a proven ability to collaborate and partner with a wide variety of stakeholders, including community, to balance the needs and interests of diverse groups while maintaining alignment with strategic priorities
Ability to foster collaboration and develop partnerships
Ability to teach, inspire, lead by example, build confidence in others and mobilize people
Demonstrated ability to motivate teams and build organizational consensus
Exemplifies ethical practices, professionalism, and personal integrity
Knowledge of maintenance software is an asset
Valid Class 5 Driver’s License
WHAT WE OFFER

Enhanced time off policies
An inclusive workplace
Learning & development opportunities
Prioritization of work-life balance
Wellness in the workplace
Culture of internal advancement
Paid sick leave
Extended Health and Dental benefits
Group life and long-term disability benefits
Pension Plan
Employee family assistance program
We believe in the power of diversity, and we’re dedicated to creating a diverse, equitable and inclusive environment at LutherCare Communities. We ensure equal opportunity for all applicants and encourage people of all visible minorities and those of any religion, sex, age, ability, sexual orientation, gender identity or expression to apply.

Applicants must provide a criminal background check prior to employment.

A Safe and Caring Continuum of Living™ for all.