Director of Facilities

Navigate Complexities. Create Change. Together. This is our purpose at CUPS. Our unique integrated approach to care empowers people to work holistically to create and achieve goals, improve their well-being, and build readiness to navigate and access support in the community.

At CUPS, we work with clients who are experiencing the combined effects of poverty, trauma and systemic marginalization. They have often experienced, and continue to experience, significant trauma and complex circumstances. We meet people where they are in their journey and support them through low-barrier access to services and a trauma-informed approach.

A successful leader at CUPS will champion and embody our core values of collaboration, continuous learning, accountability, and dignity, and integrate these into every aspect of their leadership. They will ensure that their interactions, decisions and actions are guided by our purpose, values and ambition. By fostering an environment that is both engaging and empowering, they will encourage open dialogue, actively seek and incorporate feedback, effectively manage relationships with clarity and respect.

The Director of Facilities oversees and is responsible for the building infrastructure and supports the daily efficient operations of the facility, supported by the Facilities team. The Director of Facilities has ultimate accountability for ensuring the building meets all regulatory and safety requirements. This role is responsible for the planning and project management for capital projects, including the implementation of the Building Lifecycle report recommendations. This role will work closely with the other Directors at CUPS to ensure the effective implementation of the CUPS Strategic Plan. The Director of Facilities is responsible, in partnership with SLT, for developing both capital and operational budgets, monitoring actual results to budget, and ensuring that the budget meets the needs of the organization. This role requires a detailed understanding of the building operations as a certified building operator. The Director of Facilities typically work during the organizational hours of operation, though they may be required to work additional hours in the event of an emergency. This may include evenings, weekends, and holidays. Travel may also be required if support is required at a partner site in which CUPS staff are stationed.,.

Leadership:

Provide strategic direction & leadership for direct reports, developing and maintaining a high performing department capable of managing the dynamic needs of operating a facility
Create goals, objectives, initiatives, and action plans aligned with the building lifecycle requirements, and ensure effective project management
Foster a culture that embodies CUPS’ purpose, ambition, and values
Support the creations of an approachable, caring and trauma informed environment for staff and clients by displaying a warm and approachable demeanor
As subject matter expert on building needs, the Director of Facilities will provide recommendations to Senior Leadership for all building matters to ensure operations align with program needs, current CUPS policy and licensing requirements
Develop and maintain a compassionate, professional and effective team that meets the dynamic needs of the organization
Be willing to present at SLT and Board meetings as it relates to facilities and/or capital projects
Oversee and manage vendor relations in the best interest of CUPS
Organizational Duties and Performance:

Work collaboratively with SLT to develop and oversee the facilities and capital budget on an annual basis
Ensure best practices are implemented at CUPS as it relates to facilities
As the Building Operator, ensure all systems are operating safely and efficiently
Provide direct supervision and support to the Facilities Manager to facilitate the effective day-to-day operations of the building
Provide mentorship and coaching to the facilities team
When on-call, respond to after hour calls, Security Alarm calls and or emergencies in partnership with the facilities team
Participate in the Occupational Health and Safety Committee at CUPS
Work in partnership with SLT to support uninterrupted building operations
Act as the Project Manager for all facility projects, whether work is completed internally or by external partners
Actively participate with the Leadership Collaborative in implementing the Strategic Plan, by providing support to any initiatives requiring facilities
Implement energy-saving measures and promote environmentally sustainable operations
Work with relevant parties on development of policies and emergency response plan
Stakeholder Relations:

Develop and maintain collaborative and accountable working relations with internal CUPS colleagues
Help create a caring, reliable, and trauma-informed care to all clients accessing CUPS by ensuring a safe and clean atmosphere for client service operations
Become an ambassador to visitors to CUPS, by showcasing the building and being able to talk about the services offered from a high level. Facilitate tours, to promote both donor and funder retention and acquisition, community engagement, and vendor support.
Qualifications and background required:

Building Operation Certification, including fifth class Power Engineering certificate
Advanced knowledge of commercial building systems operations and maintenance, including HVAC, electrical and plumbing systems, and experience with BMS and Security systems
Minimum of 5 – 7 years of experience in overseeing facilities at a Commercial building/s
Bachelor’s degree in engineering, facilities management, or related field an asset
Valid Driver’s License and access to a reliable vehicle
Strong Computer Skills, including MSOffice, and ability to learn new technologies
Excellent communication skills
Solid problem-solving skills
Physical Demands & Work Environment

To perform necessary functions and tasks of the job you are required to:

Stand up to 3 hours a day, Walk up to 3 hours a day, crouch and bend 1.5hours, sit less than 1 hour.
Use hands to grip, feel, handle
Reach above shoulders approximately 33% of the time, push/pull and grasp with hands and arms 33-50%
Ability to lift up to 50 pounds
Frequently lifting 5-10 pounds
Performing repetitive tasks
Ability to work for periods of 1 hour in heat and cold for outdoor maintenance
**Only those selected for an interview will be contacted**

Job Types: Full-time, Permanent

Pay: $95,410.00-$103,281.00 per year

Benefits:

Casual dress
Dental care
Employee assistance program
Extended health care
Paid time off
RRSP match
Schedule:

Monday to Friday
Application question(s):

Do you have advanced knowledge of commercial building systems operations and maintenance, including HVAC, electrical and plumbing systems, and experience with BMS and Security systems?
What prompted you to apply to CUPS?
Education:

Bachelor’s Degree (required)
Experience:

overseeing facilities at a commercial building: 5 years (required)
Licence/Certification:

Driver’s Licence and access to a reliable vehicle (required)
Building Operation Certification (required)
Fifth class Power Engineering certificate (required)
Work Location: In person

Application deadline: 2024-10-28